Shipping and Return Policy
Items purchased at Rubberband Stretch are eligible for exchange or refund of the purchase price on the original method of payment within 15 days. Rubberband only accepts return of unworn, unwashed, undamaged or defective merchandise. It must be returned in the same condition with tags attached.
Exchanges are free. $6 restocking fee will be deducted when requesting a refund.
SHIP YOUR RETURN/EXCHANGE
Please click here to complete our exchange/return form.
After completing the form, you will receive a confirmation email and pre-paid UPS Return Label for your return.
Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to 15 days for your return to be processed.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
Once your order has shipped you will receive a confirmation email that will include any tracking information available.
CONTACT US
Please feel free to contact us with any questions or concerns:
- For U.S. orders, call us at 888-898-9866 or email us at wecare@rubberbandstretch.com
- For international orders, email us at wecare@rubberbandstretch.com