Returns / Exchanges

Returns / Exchanges


When you’re as passionate as us at what we do, you want everyone to love their Rubberband Stretch products just as much as we do! If you have any issues with your products, please let us know.

If you would like to return/exchange your item, please feel welcomed to do so, as long as your request is within 15 days of the date your order was delivered. Simply fill out the Return/Exchange Form below and we will email you a free UPS Return label. Exchanges are free, but a $6.00 restocking fee will apply when you request a refund.

If you have any other questions or concerns regarding your order, please use the contact form or call our customer care toll-free number at: 1-888-898-9866 Monday – Friday, from 10am to 6pm EST, excluding holidays. Our team will be happy to assist you.

Return/Exchange Form

Order Number (required)

Order Date (required)

Your Name (required)

Your Email (required)

Reason For Return (choose one, required)

It Doesn't Fit

The item seemed different online

I received a different item than what I ordered

Requesting (required) RefundExchange


Style name & Color (required)

Size (required)